January 11, 2010

Repair your iPhone visual voicemail

Visual voicemail is an excellent invention. Instantly see who left a message and listen to it, without having to go through the whole list. But mine ‘broke’ twice already and the carrier often doesn’t know how to solve it. Here’s how to fix it.

If you have ever installed a custom profile for your provide, for example to enable tethering, that profile may cause the problem. To solve it delete the profile by tapping on Settings > General > Profile (directly below accessibility). Now tap the big red Remove button and confirm removal. The phone will continue to work normally with visual voicemail enabled, but tethering will not be enabled unless your provider supports it officially.

If you have never installed such a thing or deleting it does not work, try resetting your network settings. To do this tap Settings > General > Reset > Reset Network Settings.

Did you know users in the US and Canada can also use visual  voicemail on their computers, using a service from call wave?

January 11, 2010

10 Microblogging tools for the Enterprise

Microblogging is often referred to as Twitter for Corporations as there are many similarities and they are undoubtedly inspired by Twitter. This type of tool is good to share ideas, questions, answers and status updates. They are also good for communication, knowledge sharing and finding expertise. Most of them are aimed for use between co-workers but some others your company’s community of customers, partners and others on the Internet.

It is all based around short messages, although generally not the 140 characters we know from Twitter. You can follow people or tags and keywords. In a web browser, through desktop applications, smartphone clients or optimized mobile websites. You can generally create private or public groups so you can start conversations and share knowledge in groups. Share links, files, photo’s and videos, often supported by a bookmarklet that makes sharing quick and easy.

Communote is a typical microblogging solution designed for the enterprise with all the standard features you like sharing messages, hyperlinks and files. It does not seem to have any features to make it stand out.

Hashwork helps you connect and share Twitter-style with your co-workers and your company’s community of customers, partners and others on the internet. Hashwork shares your tweets with your company’s community, and lets you attach files, images, and more text to your posts on Twitter.

Present.ly is a typical microblogging solution with all the standard features. What stands out is their Twitter compatible API, which allows you to use tool built for Twitter to access the system, and its native support for iPhone, Android, Blackberry and Windows Mobile.

Sharetronix is the Open Source version of Blogtronix, a multimedia microblogging platform. It helps people in a community, company, or group to exchange short messages over the Web. The licensed version has more features.

Socialcast offers all the standard features and in addition allows you to flag messages for follow up, a google gadget so you can follow the stream from you gmail and a suite of analytics that provides measurable insight into the people, connections, and information-sharing occurring in your Socialcast community.

Socialtext signals does not offer a lot of feature information on the website and it seems rather stale. However if you use Socialtext’s enterprise collaboration platform the choice for Socialtext Signals may be a no-brainer due to its native integration. Otherwise there are better options.

StatusNet is the open source micro messaging platform that helps you share and connect in real-time within your own domain. With StatusNet you can encourage collaboration, build and engage your community, and be in command of your brand.

Yammer is a standard microblogging site with little extra features. You can attach a file to your message which is displayed nicely as thumbnail and can be viewed without downloading. The main distinctive feature is an organization chart.

Yoolinkpro is a mix between social networking and bookmarking and focussed around sharing web content rather than microblogging itself. It is still placed in this category as the functionality is very similar. It stands out through it’s modern user interface.

Wordpress with P2 theme, which transforms the popular blogging platform into a microblog platform. It is completely different from the other options but and to the nature of the platform it can be tailored to your needs.

With regard to the last option there are many more. If you want full flexibility you can also find microblogging modules for popular open source CMS systems like Drupal and Joomla.

Watch the videos of these tools on the YouTube Microblogging playlist.

January 07, 2010

Will Skype become a video conferencing contender?

Skype users can now make high-definition video calls as long as they have an HD webcam and sufficient bandwidth and processing power, Skype said on Tuesday. The company also announced that HDTVs will ship later this year with its Internet calling software embedded on them.

This is exciting as it proofs the walls between personal and business use is coming down like the Berlin wall. This movement was started by social networks and instant messaging. Now Skype is extending that to video conferencing.

Clearly Skype is already used in many businesses. At when scared corporate CIO’s are not trying to block it. But it has never been a contender for ‘real’ video conferencing systems, due to the lack of quality and multi party video conferencing calls. One of these issues is now solved.

And if the scared CIO’s think for a moment, it makes their lives much easier. It is out of the box, cheap and easy to use. How’s that for driving down your operating and support costs?

Now there is a few more things for Skype to solve, in order to really get their feet between the business doors. For one a connection to popular directory services, another is better support for multiple accounts (private, business) or a way to link these cleverly. And clearly a more refined directory service where you can search for your corporate colleagues or share contacts with them.

More on the Skype blog, their press release and on skype.com/go/tv.

January 06, 2010

Employees willing to pay for own smartphone to work from anywhere

I am a strong advocate of smartphones as I firmly believe this makes employees more productive. In my own organization I have been predicting at least two-thirds of the staff will have some sort of smartphone to their disposal in the next two years. Turns out I am backed by the numbers.

According to Forrester’s 2009 Smartphones and Telecommuting: Workforce Technology Adoption 2009 report many of them will are willing to pay the bill or at least part of it to gain access to corporate email and documents.

Another encouraging finding is that teleworkers, on average, work two hours more per week than office workers. Access to real applications from anywhere means more work in more places.

I am convinced we’ll see organizations developing an increasing number of native applications for smartphones to provide this access. While the web is moving towards a standards based approach that works in all browsers, smartphone applications will move the opposite direction. Why? To leverage the platform’s strengths, and because web applications don’t work on smartphones, however good their browsers are.

Read more on FierceMobileIT and Computerworld.

January 05, 2010

The best Intranet resources

As we decided to replace our Intranet we have been doing lots of research. In this article I share what we found to be the best resources.

Prophet's online performance evaluations system is one example of the excellent ideas you can get from these resources

Step Two Designs was established in early 1996, and has grown to become Australia’s leading vendor-neutral consultancy specialising in intranets and content management. They bring out the yearly “The Intranet Innovation Awards” are global awards that celebrate new ideas and innovative approaches to the design and delivery of intranets. An excellent resource for new ideas and insights.

The Implementing Enterprise 2.0 report provides detailed practical insights into how to create substantial business value with web 2.0 technologies, supported by numerous case studies of successful implementation and lessons learned. Read the free sample chapters to see if it suits your needs.

Jakob Nielsen’s Alertbox with a summary of the Intranet Design Annual 2010: Year’s Ten Best Intranets by the Nielsen Norman Group, which reviews the designs and usability of ten intranets that were chosen from a much larger number of nominated designs. The report is richly illustrated with 198 full-color screenshots, giving readers the unique opportunity to see good intranet designs that are usually hidden behind a firewall.

NetStrategy/JMC is specialized in intranet and online workplace strategies & practices. They initiated the Annual Global Intranet Strategies Survey in 2006, and publishes the results each October. “Global Intranet Trends for 2010″ is the upcoming report. Next to that they offer several interesting publications on their site.

IntranetsToday covers the strategies, tips, and tools required to help organizations develop, deploy, and manage intranets, extranets, portals, and other knowledge and information management initiatives.

Deloitte Research’s report “It’s 2008: Do You Know Where Your Talent Is? Connecting People to What Matters” offers practical solutions for connecting people to each other, to a sense of purpose, and to the resources that they need to be effective.

IBF is a confidential, members-only intranet benchmarking group. We are the leading authority on intranet performance and best practice.

Do you know additional valued resources? Let me know!

December 18, 2009

Backblaze online backup for Mac

During Backblaze installation it will scan your drive for content to backup and will start backing up anything smaller than 4GB. It will also automatically exclude your system files, as well as virtual machines and disk images. After installation you can excluded folders from the backup.

Backblaze preferences

It’s got a lot more features too. You can change the backup schedule to once a day or manual, get a warning when there was no backup for a number of days, encrypt your files by entering your private encryption key, throttle the backup speed to keep your connection workable.

It also got a nice report showing you how much of each data type (Documents, Music, etc) is selected to backup and even a event log. Interesting it that I am using Dropbox to synchronize content between multiple computers, and it automatically backs that up too.

When you need to restore you can download your files as a zip file for free, or get a DVD (up to 4,7GB, $99) or a USB drive (up to 400GB, $189) sent to you through postal mail for a charge. The cost of all of this? Maximum $5 a month for a monthly recurring payment scheme, and as low as $95 for a two year commitment.

Wanna to try? You can too, as it has a 15 day unlimited data volume trial. And when you uninstall it, all your files will automatically be removed from the datacenter. Eh, what? So if your laptops get stolen and de thief uninstalls Backblaze I loose all my data? Yep. I guess that’s a glitch they need to fix, urgently.