For me the most interesting item is that a role also remains for “official” content to state official policies and positions. You shouldn’t segregate these 2 types of content — the guideline to provide a single federated intranet search, for example, remains more relevant than ever. But your design should reflect the different status of different types of content, with official information labeled as such, and potentially color-coded as well.
Also interesting is he notice of banning anonymity being one of the first governance steps that all organizations should take when implementing social networking. People use the company features for work (or at least to communicate with work colleagues) and therefore retain their professional work identity. This keeps a lid on profanities and encourages constructive contributions.
The whole report costs $298 and is likely worth the money if you are considering this in your organization. You could also read the short version of “Social Networking on Intranets” on Jakob Nielsen’s alertbox. Save both money and time. Interesting reading.
