Tag Archives: Helpdesk

Tender Support Helpdesk Software

Posted on August 25, 2009 by Martijn Stegink

Recently I was looking for a IT ticketing system but couldn’t find what I was looking for. Now the folks from Entp – Lighthouse – have got it.

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Posted in Support | Tagged Helpdesk, Knowledge base, Support, Web App | 2 Comments

10 helpdesk ticketing systems

Posted on April 27, 2008 by Martijn Stegink

Recently I was looking for a IT ticketing system and asked for tips on LinkedIn. Still not what I am looking for but here’s the result. Additional suggestions are welcome.

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Posted in Technology | Tagged Helpdesk, Selection, ticketing | 16 Comments

Zen desk. Helpdesk 2.0.

Posted on April 1, 2008 by Martijn Stegink

I’d say this is an interesting Web 2.0. application. I have been looking for something like this for some time already. See the video and check it out Zendesk.com for more details.