I’ve been working with a lot of suppliers and generally it takes an MBA to understand the billing rates and to whom they are applied. And since it is not transparent it doesn’t generate a lot of trust. Not so for teehan+lax. They say:
Two billing rates (Partners + Associates). We removed the complexity of traditional agency hierarchies and billing structures when we created two rates. Partners ($300/hr) and Associates ($150/hr). No need to decipher 20 different titles and 20 different rates.It makes you almost wanting to business with them for the billing alone. Suppliers, please learn from this.
